Returns & Exchanges

We want you to be fully satisfied with your Spellbinders Paper Arts purchase, which is why we offer a 30-day return window for most unused and unopened merchandise. If your items are defective or incorrect, our customer support team is dedicated to making it right as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal with your order number and the specific items you wish to return.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all components are included to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided shipping label or use your preferred carrier to send the package back to our distribution center for inspection.

• 4.
  Receive Your Refund

  Once our warehouse team verifies the condition of the returned goods, a credit will be issued to your original payment method within 7-10 business days.